Refund policy

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info@austinmohawk.com. 

If your return is accepted, we’ll send instructions on the next steps. 

You can always contact us for any return question at info@austinmohawk.com.

UPON RECEIPT OF SHIPMENT INSPECT FOR ANY DAMAGES TO MATERIAL****NOTE ON BILL OF LADING ANY ITEMS DAMAGED AND CONTACT THE SHIPPER** Austin Mohawk will not be held liable for damages not noted on BOL & freight claims cannot be accepted without proper notification and documentation